Deskripsi Perusahaan

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Deskripsi Pekerjaan

- Supervise, lead, and guide team to ensure excellent customer service and a high standard of professionalism. - Train and develop team on service standards, communication skills, complaint handling, mall information, and emergency procedures. - Coordinate with other departments to follow up and resolve customer concerns and maintain smooth mall operations. - Develop, implement, and evaluate customer service initiatives, shopping programs, and customer engagement activities to enhance visitor satisfaction and loyalty.

Syarat Pekerjaan

- High school diploma or equivalent, bachelors degree in tourism, business, management, or a related field - At least 3-5 years of experience in customer service, preferably at shopping mall - Strong interpersonal, leadership, and communication skills

  • Tingkat Pendidikan

    :

    D3

  • Jenis Kelamin

    :

    Pria/Wanita

  • Usia Maksimal

    :

    35 Tahun

  • Status Kerja

    :

  • Full Time

Ringkasan Lowongan

Kategori Profesi